Yes, our cancellation policy permits you to cancel your order up to 6:00 p.m. before the selected delivery day. Example: if you arrange a delivery on May 3rd, your last chance to cancel that order is 6:00 p.m. on May 2nd. If you want to cancel your order please contact us on hello@wardahapp.com or WhatsApp us here.

Same-day orders cannot be cancelled.

You will receive email updates of your order status, you can also WhatsApp us here for any order concerns.

Yes, you'll be able to view future available dates for delivery at checkout.

Please contact us on hello@wardahapp.com or via WhatsApp here to assist you with your request.


We are sorry to hear that. Kindly send us an email on hello@wardahapp.com or via WhatsApp here stating the incident, order number for us to investigate the problem. We will be happy to replace your order as long as it is in accordance to our Terms and Conditions.

We will call the recipient before shipping the order to ensure that he/she or someone is available in the delivery location to receive the order.

Yes, same day delivery is available. Cut off time for same day delivery order differs per season you may view timeframes available for each day checkout.

Currently, we delivery to regions of Saudi Arabia; Khobar, Dammam, Dhahran. Stay tuned for more!

Traditionally, WARDAH delivers in different time frames during the day. Timeframes for each day are provided at checkout.